Shipping Policy

Last Updated: June 2026

Thank you for shopping with Hayanak Store. We are committed to delivering your orders quickly and efficiently across Saudi Arabia.

Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

We currently ship to all major cities and regions within the Kingdom of Saudi Arabia (KSA).

Estimated Delivery Time

• Riyadh, Jeddah, Dammam: 2–5 Business Days

• Other Regions: 3–7 Business Days

Delivery times may vary depending on location, weather conditions, holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping promotions on selected products or orders from time to time.

Order Tracking

Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp, depending on the shipping provider.

Delivery Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. Hayanak Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: info.hayanak@gmail.com

WhatsApp: +966592681943

Thank you for choosing Hayanak Store.